Mission Statement

Customer Focus and Understanding

We always seek to understand our customers’ needs, and provide them with timely, accurate, quality service. All initiatives we undertake, products we develop, and systems and processes we establish, are aligned with increasing value to our customers.

Value-for-money Service

With bulk purchasing and our expertise in the travel industry, we can get very competitive pricing from the service providers in the region. With our experience in the industry, we can maintain a very economic overhead cost. Our Lotussia Travel team strongly believes we can offer you the greatest value for your money. We are committed to long-term travel services in Vietnam as well as in the region.

Personalized Trips

We optimize the places visited based on the time the tourists have; the pace of the trip based on the interests of the travelers; the means of transportation and accommodation based on the clients’ interests and their budgets. When receiving a travel or holiday request, our team start working on specification of the traveler individual interests, the time and the budget they allow, then we optimize the itinerary to meet as many of the specifications as possible...

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